Trust Primo Lithium-Ion (Li-Ion) 20000 mAh Black
KEY FEATURES
- Extra-high capacity: recharge your phone up to 8x
- Eco-friendly design; made with recycled materials
- Stay connected with up to 92 extra hours of phone battery or 23 extra hours on your tablet
- Fast and smart: automatically delivers the maximum power for your devices
- Compatible with all phones and tablets, including Apple and Samsung
- Charge 3 devices at once thanks to 2 USB-A ports and 1 USB-C port
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Frequently Asked Questions
Trust Primo Lithium-Ion (Li-Ion) 20000 mAh Black
Description
Trust Primo. Battery capacity: 20000 mAh, Battery technology: Lithium-Ion (Li-Ion), Battery voltage: 3.7 V. USB A output ports: 2, USB Type-C ports quantity: 1. Total output power: 15 W. Product colour: Black
High-capacity 20.000 mAh Powerbank Fast and high-capacity powerbank for up to 92 extra device hours (20.000 mAh) For batteries – and the world The PRIMO 20,000 mAh powerbank - ECO is built with battery life and the environment in mind, made with recycled materials and offering up to 92 extra device hours on a single charge. Depends on brand/model and battery condition. For indication only. 2-for-1 Simultaneously charge three phones or tablets – from any brand – via 2 USB-A and 1 USB-C port, so you’re always connected and ready to work (or play). Recharge the powerbank itself via the included micro-USB cable or USB-C port. Pack up and go An extra-high capacity yet compact design enables you to pack up, recharge, and go – without adding weight or bulk to your daily carry, with fast-charging capability that charges your devices multiple times at maximum speed. Fast-charge with maximum speed via USB-C (15W) or USB-A (12W). Charging speed varies between devices.
Warranty: 2 years
Feature
Easy 14 days Returns
Eligible for Next day Delivery
100% Money-back guarantee
24/7 Customer support
Secure payment method
Shipping Information
- Next Business Day: £6.99
- 2 days Delivery: £4.99
- 3- 5 Days Shipping: £3.99
- Orders Over £99.00: Free Standard Delivery
| Design | |
|---|---|
| LED indicators | Yes |
| Shape | Rectangle |
| On/off switch | Yes |
| Charger compatibility | Mobile phone/Smartphone, Tablet |
| Product colour | Black |
| Number of simultaneously connected devices (max) | 3 |
| Performance | |
|---|---|
| Country of origin | China |
| Battery charge time (USB) | 12 h |
| Fast charging | Yes |
| Number of charging cycles | 500 |
| Number of battery cells | 2 |
| Battery capacity (Watt-hours) | 74 Wh |
| Battery voltage | 3.7 V |
| Battery capacity | 20000 mAh |
| Battery technology | Lithium-Ion (Li-Ion) |
| Charging source | USB |
| Power | |
|---|---|
| Power protection features | Over current, Overcharge, Overdischarge, Overheating, Overload, Short circuit |
| Port 1 output current | 2.4 A |
| Port 2 output current | 2.4 A |
| Port 3 output current | 3 A |
| Port 3 output power | 15 W |
| Port 2 output power | 12 W |
| Port 1 output power | 12 W |
| Total output power | 15 W |
| Input current | 2 A |
| Input voltage | 5 V |
| Ports & interfaces | |
|---|---|
| USB Type-C ports quantity | 1 |
| USB A output ports | 2 |
| Input interface | Micro-USB + USB Type-C |
| Radio | |
|---|---|
| Built-in radio | No |
| Weight & dimensions | |
|---|---|
| Micro-USB cable length | 25 cm |
| Weight | 425 g |
| Height | 21 mm |
| Depth | 78 mm |
| Width | 157 mm |
| Packaging data | |
|---|---|
| Package weight | 473 g |
| Package height | 169 mm |
| Package depth | 27 mm |
| Package width | 128 mm |
| Quantity per pack | 1 pc(s) |
| Packaging content | |
|---|---|
| Quick start guide | Yes |
| Cables included | Micro-USB |
| Technical details | |
|---|---|
| Harmonized System (HS) code | 8507600090 |
Frequently Asked Questions
When will it arrive?
Any order over £99 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
Do you offer a credit account?
We offer credit accounts to Gotraka Business customers, please enquire with our customer support team for more information. Credits accounts are subject to KYC.
How long is the returns policy?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label.
How long will it take to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return.
Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge
Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Can’t find what you’re looking for?
Our friendly support team is just a message away, ready to assist with anything. Our team is experienced with gaming gear, home tech, and everything in between—feel free to reach out.
📧 Email: help@gotraka.com
📞 Phone: 020 8208 1234
💬 Live Chat: Available 9 AM – 6 PM ( Monday - Friday )
