Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Product Specifications
Performance
Certification
MS Team, Alcatel-Lucent
Country of origin
China
Plug and Play
Yes
Phonebook access profile (PBAP)
Yes
Auto-connect
Yes
Hearing protection technologies
Jabra PeakStop, Jabra Safetone G616
Music playback
Yes
Number of simultaneously connected devices (max)
2
Number of paired devices remembered
8
LED indicators
Battery level
Detachable cable
Yes
Cable length
1.2 m
Control type
Buttons
Control unit type
On-ear control unit
Volume control
Button
Operating keys
Answer/end call, Mute, Volume +, Volume -
Product colour
Black
Headset type
Binaural
Recommended usage
Office/Call center
Wearing style
Head-band
Product type
Headset
Ports & interfaces
Wireless range
30 m
Frequency response (talk mode)
100 - 8000 Hz
Frequency response (music mode)
20 - 20000 Hz
Bluetooth profiles
HFP
Bluetooth version
5.0
Bluetooth
Yes
USB connector
USB Type-A
USB connectivity
Yes
Connectivity technology
Wireless
Headphones
Driver unit
4 cm
Headphone sensitivity
117 dB
Headphone frequency
20 - 20000 Hz
Acoustic system
Closed
Ear coupling
Supraaural
Maximum input power
30 mW
Microphone
Microphone mute
Yes
Number of microphones
3
MEMS (Micro-Electro-Mechanical System) microphone
Yes
Folding microphone
Yes
Microphone sensitivity
-26 dB
Microphone frequency
100 - 8000 Hz
Microphone type
Boom
Battery
Fast charging
Yes
Fast charging time
15 min
Battery recharge time
1.5 h
Battery charge indicator
Yes
Battery voltage
5 V
Talk time
35 h
Continuous audio playback time
37 h
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Battery operated
Yes
System requirements
Mobile operating systems supported
Android, iOS
Mac operating systems supported
Yes
Windows operating systems supported
Yes
Operational conditions
Storage temperature (T-T)
-5 - 45 °C
Operating temperature (T-T)
-10 - 45 °C
Weight & dimensions
Weight
176.4 g
Height
186 mm
Depth
60.5 mm
Width
157 mm
Packaging data
Package weight
780.8 g
Package height
250 mm
Package depth
103.5 mm
Package width
188.5 mm
Packaging content
Quantity
1
Ear pad material
Faux leather
Cables included
USB
Pouch
Yes
Carrying case
Yes
Receiver included
Yes
Quick start guide
Yes
Logistics data
Products per master (outer) case
10 pc(s)
Master (outer) case gross weight
5.42 kg
Master (outer) case height
275 mm
Master (outer) case length
330 mm
Master (outer) case width
400 mm
Harmonized System (HS) code
85183000
Technical details
Easy pairing
Yes
Other features
Call management
Y
Digital Signal Processing (DSP)
Yes
Voice control
Yes
Voice guidance
Yes
Voice guidance languages
English
Bluetooth Low Energy (BLE)
Yes
Performance
Certification
MS Team, Alcatel-Lucent
Country of origin
China
Plug and Play
Yes
Phonebook access profile (PBAP)
Yes
Auto-connect
Yes
Hearing protection technologies
Jabra PeakStop, Jabra Safetone G616
Music playback
Yes
Number of simultaneously connected devices (max)
2
Number of paired devices remembered
8
LED indicators
Battery level
Detachable cable
Yes
Cable length
1.2 m
Control type
Buttons
Control unit type
On-ear control unit
Volume control
Button
Operating keys
Answer/end call, Mute, Volume +, Volume -
Product colour
Black
Headset type
Binaural
Recommended usage
Office/Call center
Wearing style
Head-band
Product type
Headset
Ports & interfaces
Wireless range
30 m
Frequency response (talk mode)
100 - 8000 Hz
Frequency response (music mode)
20 - 20000 Hz
Bluetooth profiles
HFP
Bluetooth version
5.0
Bluetooth
Yes
USB connector
USB Type-A
USB connectivity
Yes
Connectivity technology
Wireless
Headphones
Driver unit
4 cm
Headphone sensitivity
117 dB
Headphone frequency
20 - 20000 Hz
Acoustic system
Closed
Ear coupling
Supraaural
Maximum input power
30 mW
Microphone
Microphone mute
Yes
Number of microphones
3
MEMS (Micro-Electro-Mechanical System) microphone
Yes
Folding microphone
Yes
Microphone sensitivity
-26 dB
Microphone frequency
100 - 8000 Hz
Microphone type
Boom
Battery
Fast charging
Yes
Fast charging time
15 min
Battery recharge time
1.5 h
Battery charge indicator
Yes
Battery voltage
5 V
Talk time
35 h
Continuous audio playback time
37 h
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Battery operated
Yes
System requirements
Mobile operating systems supported
Android, iOS
Mac operating systems supported
Yes
Windows operating systems supported
Yes
Operational conditions
Storage temperature (T-T)
-5 - 45 °C
Operating temperature (T-T)
-10 - 45 °C
Weight & dimensions
Weight
176.4 g
Height
186 mm
Depth
60.5 mm
Width
157 mm
Packaging data
Package weight
780.8 g
Package height
250 mm
Package depth
103.5 mm
Package width
188.5 mm
Packaging content
Quantity
1
Ear pad material
Faux leather
Cables included
USB
Pouch
Yes
Carrying case
Yes
Receiver included
Yes
Quick start guide
Yes
Logistics data
Products per master (outer) case
10 pc(s)
Master (outer) case gross weight
5.42 kg
Master (outer) case height
275 mm
Master (outer) case length
330 mm
Master (outer) case width
400 mm
Harmonized System (HS) code
85183000
Technical details
Easy pairing
Yes
Other features
Call management
Y
Digital Signal Processing (DSP)
Yes
Voice control
Yes
Voice guidance
Yes
Voice guidance languages
English
Bluetooth Low Energy (BLE)
Yes
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.