Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Product Specifications
Design
Country of origin
China
Market positioning
Home
Housing material
Plastic
Introduction year
2023
Form factor
Clamshell
Colour name
Cool Silver
Product colour
Silver
Product type
Notebook
Display
Maximum refresh rate
120 Hz
RGB colour space
sRGB
Colour gamut
100%
Display brightness
300 cd/m²
Anti-glare screen
Y
Native aspect ratio
16:10
Panel type
IPS
HD type
WUXGA
Touchscreen
N
Display resolution
1920 x 1200 pixels
Display diagonal
40.6 cm (16")
Processor
Configurable TDP-down
35 W
Processor cache
24 MB
Processor cores
10
Processor boost frequency
4.7 GHz
Processor model
i7-12650H
Processor generation
12th gen Intel® Core™ i7
Processor family
Intel® Core™ i7
Processor manufacturer
Intel
Memory
Memory slots
1x SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory form factor
On-board + SO-DIMM
Internal memory type
DDR4-SDRAM
Internal memory
16 GB
Storage
Compatible memory cards
SD
Card reader integrated
Y
Optical drive type
N
SSD form factor
M.2
NVMe
Y
SSD interface
PCI Express 4.0
SSD capacity
512 GB
Number of SSDs installed
1
Total SSDs capacity
512 GB
Storage media
SSD
Total storage capacity
512 GB
Graphics
Discrete graphics memory type
GDDR6
Discrete graphics card memory
6 GB
On-board graphics card model
Intel® UHD Graphics
Discrete graphics card model
NVIDIA GeForce RTX 4050
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Y
On-board graphics card
Y
Audio
Built-in microphone
Y
Audio system
SonicMaster
Camera
Privacy type
Privacy shutter
Privacy camera
Y
Front camera HD type
HD
Front camera
Y
Network
Bluetooth version
5.3
Ethernet LAN
N
Antenna type
1x1
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Mobile network connection
N
Bluetooth
Y
Ports & interfaces
USB Power Delivery
Y
USB Type-C DisplayPort Alternate Mode
Y
Power adapter barrel connector
4.5 mm
Charging port type
DC-in jack
Combo headphone/mic port
Y
Thunderbolt 4 ports quantity
1
Intel® Thunderbolt 4
Y
HDMI version
2.1
HDMI ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Keyboard
Numeric keypad
Y
Keyboard backlit
Y
Pointing device
Touchpad
Software
Trial software
1-month trial for new Microsoft 365 customers, McAfee® LiveSafe
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Processor special features
CPU configuration (max)
1
Battery
Battery capacity (Watt-hours)
70 Wh
Number of battery cells
3
Battery technology
Lithium-Ion (Li-Ion)
Power
AC adapter output voltage
20 V
AC adapter output current
6 A
AC adapter input voltage
100 - 240 V
AC adapter frequency
50 - 60 Hz
AC adapter power
120 W
Security
Password protection type
BIOS, User
Password protection
Y
Trusted Platform Module (TPM)
Y
Fingerprint reader
Y
Sustainability
Sustainability certificates
REACH, RoHS
Sustainability compliance
Y
Weight & dimensions
Height
18.9 mm
Depth
249.1 mm
Width
358.6 mm
Weight
1.8 kg
Packaging data
Package weight
4.82 kg
Package height
310 mm
Package depth
488 mm
Package width
65 mm
General
Product family
VivoBook
Product series
16X
Technical details
Commodity Classification Automated Tracking System (CCATS)
8471300000
Design
Country of origin
China
Market positioning
Home
Housing material
Plastic
Introduction year
2023
Form factor
Clamshell
Colour name
Cool Silver
Product colour
Silver
Product type
Notebook
Display
Maximum refresh rate
120 Hz
RGB colour space
sRGB
Colour gamut
100%
Display brightness
300 cd/m²
Anti-glare screen
Y
Native aspect ratio
16:10
Panel type
IPS
HD type
WUXGA
Touchscreen
N
Display resolution
1920 x 1200 pixels
Display diagonal
40.6 cm (16")
Processor
Configurable TDP-down
35 W
Processor cache
24 MB
Processor cores
10
Processor boost frequency
4.7 GHz
Processor model
i7-12650H
Processor generation
12th gen Intel® Core™ i7
Processor family
Intel® Core™ i7
Processor manufacturer
Intel
Memory
Memory slots
1x SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory form factor
On-board + SO-DIMM
Internal memory type
DDR4-SDRAM
Internal memory
16 GB
Storage
Compatible memory cards
SD
Card reader integrated
Y
Optical drive type
N
SSD form factor
M.2
NVMe
Y
SSD interface
PCI Express 4.0
SSD capacity
512 GB
Number of SSDs installed
1
Total SSDs capacity
512 GB
Storage media
SSD
Total storage capacity
512 GB
Graphics
Discrete graphics memory type
GDDR6
Discrete graphics card memory
6 GB
On-board graphics card model
Intel® UHD Graphics
Discrete graphics card model
NVIDIA GeForce RTX 4050
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Y
On-board graphics card
Y
Audio
Built-in microphone
Y
Audio system
SonicMaster
Camera
Privacy type
Privacy shutter
Privacy camera
Y
Front camera HD type
HD
Front camera
Y
Network
Bluetooth version
5.3
Ethernet LAN
N
Antenna type
1x1
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Mobile network connection
N
Bluetooth
Y
Ports & interfaces
USB Power Delivery
Y
USB Type-C DisplayPort Alternate Mode
Y
Power adapter barrel connector
4.5 mm
Charging port type
DC-in jack
Combo headphone/mic port
Y
Thunderbolt 4 ports quantity
1
Intel® Thunderbolt 4
Y
HDMI version
2.1
HDMI ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Keyboard
Numeric keypad
Y
Keyboard backlit
Y
Pointing device
Touchpad
Software
Trial software
1-month trial for new Microsoft 365 customers, McAfee® LiveSafe
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Processor special features
CPU configuration (max)
1
Battery
Battery capacity (Watt-hours)
70 Wh
Number of battery cells
3
Battery technology
Lithium-Ion (Li-Ion)
Power
AC adapter output voltage
20 V
AC adapter output current
6 A
AC adapter input voltage
100 - 240 V
AC adapter frequency
50 - 60 Hz
AC adapter power
120 W
Security
Password protection type
BIOS, User
Password protection
Y
Trusted Platform Module (TPM)
Y
Fingerprint reader
Y
Sustainability
Sustainability certificates
REACH, RoHS
Sustainability compliance
Y
Weight & dimensions
Height
18.9 mm
Depth
249.1 mm
Width
358.6 mm
Weight
1.8 kg
Packaging data
Package weight
4.82 kg
Package height
310 mm
Package depth
488 mm
Package width
65 mm
General
Product family
VivoBook
Product series
16X
Technical details
Commodity Classification Automated Tracking System (CCATS)
8471300000
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.