Powered for business The HP 255 G9 Laptop provides essential business-ready features in a thin and light design that’s easy to take everywhere you go. The 15.6-inch diagonal display with big screen-to-body ratio[5], robust AMD Ryzen™ processor[2], fast memory, and...
Powered for business
The HP 255 G9 Laptop provides essential business-ready features in a thin and light design that’s easy to take everywhere you go. The 15.6-inch diagonal display with big screen-to-body ratio[5], robust AMD Ryzen™ processor[2], fast memory, and storage is powered for productivity, while the included ports connect your peripherals—all at a price you can value.
Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
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Product Specifications
Design
Original brand name
HP
Market positioning
Everyday
Introduction year
2023
Form factor
Clamshell
Product colour
Grey
Product type
Laptop
Display
Display diagonal (metric)
39.6 cm
RGB colour space
NTSC
Colour gamut
45%
Display brightness
250 cd/m²
Display bezel technology
Micro-Edge
Anti-glare screen
Yes
Panel type
IPS
HD type
Full HD
Touchscreen
No
Display resolution
1920 x 1080 pixels
Display diagonal
39.6 cm (15.6")
Processor
Processor cache type
L3
Processor cache
16 MB
Processor threads
16
Processor cores
8
Processor boost frequency
4.5 GHz
Processor frequency
2 GHz
Processor model
5825U
Processor generation
AMD Ryzen 5000 Series
Processor family
AMD Ryzen™ 7
Processor manufacturer
AMD
Memory
Non-ECC
Yes
ECC
No
Maximum internal memory
32 GB
Memory slots
2x SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory clock speed
3200 MHz
Internal memory type
DDR4-SDRAM
Internal memory
16 GB
Storage
Optical drive type
No
SSD form factor
M.2
NVMe
Yes
SSD interface
PCI Express
SSD capacity
512 GB
Number of SSDs installed
1
Total SSDs capacity
512 GB
Storage media
SSD
Total storage capacity
512 GB
Graphics
On-board graphics card model
AMD Radeon Graphics
On-board graphics card family
AMD Radeon Graphics
On-board GPU manufacturer
AMD
Discrete graphics card model
Not available
Discrete graphics card
No
On-board graphics card
Yes
Audio
Number of microphones
2
Built-in microphone
Yes
Number of built-in speakers
2
Built-in speaker(s)
Yes
Camera
Front camera HD type
HD
Front camera
Yes
Network
Bluetooth version
5.3
WLAN controller manufacturer
Realtek
Antenna type
2x2
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Mobile network connection
No
Ports & interfaces
Combo headphone/mic port
Yes
HDMI version
1.4b
HDMI ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Keyboard
Full-size keyboard
Yes
Numeric keypad
Yes
Pointing device
Touchpad
Software
Pre-installed software
HP Connection Optimizer; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Audio Switch; myHP; HP Privacy Settings; HP QuickDrop; Dropbox Promotion; HP Smart Health; HP Smart; HP PC Hardware Diagnostics Windows
Operating system installed
Windows 11 Pro
Brand-specific features
HP segment
Business
HP Software provided
HP PC Hardware Diagnostics UEFI; myHP; HP Privacy Settings; HP QuickDrop; Dropbox Promotion; HP Smart Health; HP Smart; HP PC Hardware Diagnostics Windows
HP Management tools
Touchpoint Customizer for Consumer
HP Security tools
TPM 2.0; Express VPN (30 days free trial); McAfee Security (30 days free trial); LastPass password
HP Smart AC Adapter
Yes
HP Support Assistant
Yes
HP Connection Optimizer
Yes
HP Audio Switch
Yes
HP speaker type
HP Dual Speakers
Battery
Battery weight
180 g
Battery capacity (Watt-hours)
41 Wh
Number of battery cells
3
Battery technology
Lithium-Ion (Li-Ion)
Power
AC adapter input voltage
100 - 240 V
AC adapter frequency
50 - 60 Hz
AC adapter power
45 W
Security
Password protection type
BIOS, Power on, User
Password protection
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
Sustainability
Sustainability certificates
ENERGY STAR
Sustainable technologies and materials
2% post-consumer recycled plastic; Low Halogen; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; Recycled Plastic cushions
Sustainability compliance
Yes
Weight & dimensions
Height
19.9 mm
Depth
242 mm
Width
358 mm
Weight
1.74 kg
Packaging data
Package height
305 mm
Package depth
483 mm
Package width
69 mm
Carbon footprint
Total carbon footprint
150
Carbon emissions (Manufacturing)
122
Carbon emissions (Logistics)
5
Carbon emissions (End-of-Life)
1
Total carbon emissions (w/o Use phase)
22
Packaging content
Stylus pen
No
Logistics data
Harmonized System (HS) code
8471300000
Technical details
EAN/UPC/GTIN identifier(s)
197497873702
Other features
Number of speakers
2
Design
Original brand name
HP
Market positioning
Everyday
Introduction year
2023
Form factor
Clamshell
Product colour
Grey
Product type
Laptop
Display
Display diagonal (metric)
39.6 cm
RGB colour space
NTSC
Colour gamut
45%
Display brightness
250 cd/m²
Display bezel technology
Micro-Edge
Anti-glare screen
Yes
Panel type
IPS
HD type
Full HD
Touchscreen
No
Display resolution
1920 x 1080 pixels
Display diagonal
39.6 cm (15.6")
Processor
Processor cache type
L3
Processor cache
16 MB
Processor threads
16
Processor cores
8
Processor boost frequency
4.5 GHz
Processor frequency
2 GHz
Processor model
5825U
Processor generation
AMD Ryzen 5000 Series
Processor family
AMD Ryzen™ 7
Processor manufacturer
AMD
Memory
Non-ECC
Yes
ECC
No
Maximum internal memory
32 GB
Memory slots
2x SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory clock speed
3200 MHz
Internal memory type
DDR4-SDRAM
Internal memory
16 GB
Storage
Optical drive type
No
SSD form factor
M.2
NVMe
Yes
SSD interface
PCI Express
SSD capacity
512 GB
Number of SSDs installed
1
Total SSDs capacity
512 GB
Storage media
SSD
Total storage capacity
512 GB
Graphics
On-board graphics card model
AMD Radeon Graphics
On-board graphics card family
AMD Radeon Graphics
On-board GPU manufacturer
AMD
Discrete graphics card model
Not available
Discrete graphics card
No
On-board graphics card
Yes
Audio
Number of microphones
2
Built-in microphone
Yes
Number of built-in speakers
2
Built-in speaker(s)
Yes
Camera
Front camera HD type
HD
Front camera
Yes
Network
Bluetooth version
5.3
WLAN controller manufacturer
Realtek
Antenna type
2x2
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Mobile network connection
No
Ports & interfaces
Combo headphone/mic port
Yes
HDMI version
1.4b
HDMI ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Keyboard
Full-size keyboard
Yes
Numeric keypad
Yes
Pointing device
Touchpad
Software
Pre-installed software
HP Connection Optimizer; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Audio Switch; myHP; HP Privacy Settings; HP QuickDrop; Dropbox Promotion; HP Smart Health; HP Smart; HP PC Hardware Diagnostics Windows
Operating system installed
Windows 11 Pro
Brand-specific features
HP segment
Business
HP Software provided
HP PC Hardware Diagnostics UEFI; myHP; HP Privacy Settings; HP QuickDrop; Dropbox Promotion; HP Smart Health; HP Smart; HP PC Hardware Diagnostics Windows
HP Management tools
Touchpoint Customizer for Consumer
HP Security tools
TPM 2.0; Express VPN (30 days free trial); McAfee Security (30 days free trial); LastPass password
HP Smart AC Adapter
Yes
HP Support Assistant
Yes
HP Connection Optimizer
Yes
HP Audio Switch
Yes
HP speaker type
HP Dual Speakers
Battery
Battery weight
180 g
Battery capacity (Watt-hours)
41 Wh
Number of battery cells
3
Battery technology
Lithium-Ion (Li-Ion)
Power
AC adapter input voltage
100 - 240 V
AC adapter frequency
50 - 60 Hz
AC adapter power
45 W
Security
Password protection type
BIOS, Power on, User
Password protection
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
Sustainability
Sustainability certificates
ENERGY STAR
Sustainable technologies and materials
2% post-consumer recycled plastic; Low Halogen; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; Recycled Plastic cushions
Sustainability compliance
Yes
Weight & dimensions
Height
19.9 mm
Depth
242 mm
Width
358 mm
Weight
1.74 kg
Packaging data
Package height
305 mm
Package depth
483 mm
Package width
69 mm
Carbon footprint
Total carbon footprint
150
Carbon emissions (Manufacturing)
122
Carbon emissions (Logistics)
5
Carbon emissions (End-of-Life)
1
Total carbon emissions (w/o Use phase)
22
Packaging content
Stylus pen
No
Logistics data
Harmonized System (HS) code
8471300000
Technical details
EAN/UPC/GTIN identifier(s)
197497873702
Other features
Number of speakers
2
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.