Elgato Facecam Pro webcam 3840 x 2160 pixels USB-C Black
KEY FEATURES
- 3840 x 2160 pixels 60 fps
- 4K Ultra HD
- Interface: USB-C
- Mounting type: Clip/Stand
- Black
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Frequently Asked Questions
Elgato Facecam Pro webcam 3840 x 2160 pixels USB-C Black
Description
Elgato Facecam Pro. Maximum video resolution: 3840 x 2160 pixels, Maximum frame rate: 60 fps, Resolution at capture speed: 1280x720@30fps, 1280x720@60fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@30fps, 3840x2160@60fps. Interface: USB-C, Product colour: Black, Mounting type: Clip/Stand. Windows operating systems supported: Windows 10, Windows 11, Mac operating systems supported: Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura. Width: 116 mm, Depth: 79 mm, Height: 38 mm. Package type: Box
Feature
Easy 14 days Returns
Eligible for Next day Delivery
100% Money-back guarantee
24/7 Customer support
Secure payment method
Shipping Information
- Next Business Day: £6.99
- 2 days Delivery: £4.99
- 3- 5 Days Shipping: £3.99
- Orders Over £99.00: Free Standard Delivery
| Performance | |
|---|---|
| Diagonal field of view | 90° |
| PTZ control | Yes |
| Focal length range | 100 - ∞ |
| Zoom capability | Yes |
| Auto focus | Yes |
| Video formats supported | H.264, MJPG, NV12 |
| Resolution at capture speed | 1280x720@30fps, 1280x720@60fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@30fps, 3840x2160@60fps |
| Maximum frame rate | 60 fps |
| Camera HD type | 4K Ultra HD |
| Maximum video resolution | 3840 x 2160 pixels |
| Design | |
|---|---|
| Cable length | 1.8 m |
| Built-in flash | No |
| Lens material | Glass |
| Optical sensor size | 25.4 / 1.8 mm (1 / 1.8") |
| Sensor type | CMOS |
| Mounting type | Clip/Stand |
| Product colour | Black |
| Interface | USB-C |
| Built-in microphone | No |
| Software | |
|---|---|
| Mac operating systems supported | Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura |
| Windows operating systems supported | Windows 10, Windows 11 |
| Weight & dimensions | |
|---|---|
| Weight | 240 g |
| Height | 38 mm |
| Depth | 79 mm |
| Width | 116 mm |
| Packaging data | |
|---|---|
| Package type | Box |
| Quantity | 1 |
| Packaging content | |
|---|---|
| User guide | Yes |
| Cables included | USB Type C |
Frequently Asked Questions
When will it arrive?
Any order over £99 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
Do you offer a credit account?
We offer credit accounts to Gotraka Business customers, please enquire with our customer support team for more information. Credits accounts are subject to KYC.
How long is the returns policy?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label.
How long will it take to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return.
Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge
Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Can’t find what you’re looking for?
Our friendly support team is just a message away, ready to assist with anything. Our team is experienced with gaming gear, home tech, and everything in between—feel free to reach out.
📧 Email: help@gotraka.com
📞 Phone: 020 8208 1234
💬 Live Chat: Available 9 AM – 6 PM ( Monday - Friday )
