Microsoft Surface Pro 9. Display diagonal: 33 cm (13"), Display resolution: 2880 x 1920 pixels. Internal storage capacity: 256 GB. Processor family: Intel® Core™ i7, Processor model: i7-1265U. Internal memory: 16 GB. Rear camera resolution (numeric): 10 MP, Rear camera type: Single camera, Front camera resolution (numeric): 5 MP, Front camera. Top Wi-Fi standard: Wi-Fi 6E (802.11ax). Weight: 879 g. Operating system installed: Windows 11 Pro. Product colour: Platinum
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Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Intel Virtualization Technology for Directed I/O (VT-d)
Yes
Intel VT-x with Extended Page Tables (EPT)
Yes
Battery
Battery life (max)
15.5 h
Battery weight
195 g
Number of battery cells
4
Battery capacity (Watt-hours)
47.7 Wh
Battery technology
Lithium-Ion (Li-Ion)
Battery included
Yes
Power
AC adapter output voltage
15 V
AC adapter frequency
50 - 60 Hz
AC adapter power
65 W
Sustainability
Sustainability certificates
EPEAT Gold
Weight & dimensions
Package weight
1.86 kg
Package height
371 mm
Package depth
67.5 mm
Package width
272 mm
Weight
879 g
Height
9.3 mm
Depth
209 mm
Width
287 mm
Packaging content
Quick start guide
Yes
AC adapter included
Yes
General Information
Product Family
Surface
Product series
Pro 9
Certificates
UN number
3481
Logistics data
Products per master (outer) case
1 pc(s)
Master (outer) case gross weight
1.86 kg
Master (outer) case height
67.5 mm
Master (outer) case length
371 mm
Master (outer) case width
272 mm
Other features
Harmonized System (HS) code
8471300100
Display response rise/fall
32 ms
Volume control
Buttons
Contrast ratio (typical)
1200:1
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.