Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Expert AdviceCarbon Neutral DeliveriesFree 3 Day Delivery Over £59
Product Specifications
Display
Colour gamut
99%
Colour gamut standard
sRGB
High Dynamic Range (HDR) supported
No
Display diagonal (metric)
60.96 cm
Viewable size diagonal
61 cm
Viewable size, vertical
32.4 cm
Viewable size, horizontal
51.8 cm
Vertical scan range
56 - 76 Hz
Horizontal scan range
30 - 83 kHz
Pixel pitch
0.27 x 0.27 mm
Pixel density
94 ppi
Response time (fast)
8 ms
Display number of colours
16.7 million colours
Viewing angle, vertical
178°
Viewing angle, horizontal
178°
Maximum refresh rate
60 Hz
Contrast ratio (typical)
1000:1
Supported video modes
480p, 576p, 720p, 1080i, 1080p
Screen shape
Flat
Anti-glare screen
Yes
Display technology
LCD
Backlight type
LED
HD type
WUXGA
Response time
5 ms
Display brightness (typical)
300 cd/m²
Panel type
IPS
Native aspect ratio
16:10
Display resolution
1920 x 1200 pixels
Display diagonal
61 cm (24")
Performance
Low Blue Light technology
Yes
AMD FreeSync
No
NVIDIA G-SYNC
No
Multimedia
Built-in camera
No
Built-in speaker(s)
No
Design
Heavy metals free
Hg (mercury)
Feet colour
Silver
Detachable stand
Yes
Front bezel colour
Black
Product colour
Black
Market positioning
Business
Ports & interfaces
AC (power) in
Yes
Headphone out
No
DisplayPort version
1.2
DisplayPorts quantity
1
HDMI version
1.4
HDMI ports quantity
1
HDMI
Yes
DVI-I ports quantity
1
DVI port
Yes
VGA (D-Sub) ports quantity
1
USB Type-A downstream ports quantity
4
Number of USB Type-B upstream ports quantity
1
USB upstream port type
USB Type-B
Built-in USB hub
Yes
Ergonomics
LED indicators
Yes
Tilt adjustment
Yes
Plug and Play
Yes
On Screen Display (OSD)
Yes
Tilt angle range
-5 - 21°
Swivel angle range
-45 - 45°
Pivot
Yes
Pivot angle
90 - 90°
Swivelling
Yes
Height adjustment
15 cm
Height adjustment
Yes
Cable lock slot
Yes
Panel mounting interface
100 x 100 mm
VESA mounting
Yes
Power
Energy efficiency scale
A to G
Power supply type
Internal
Input current
1.5 A
AC input frequency
50 - 60 Hz
AC input voltage
100 - 240 V
Power consumption (off)
0.2 W
Power consumption (max)
48 W
Power consumption (standby)
0.3 W
Power consumption (typical)
14.8 W
Energy consumption (SDR) per 1000 hours
15 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
D
Network
Wi-Fi
No
Operational conditions
Operating altitude
0 - 5000 m
Non-operating altitude
5000 - 12192 m
Storage relative humidity (H-H)
5 - 90%
Operating relative humidity (H-H)
10 - 80%
Storage temperature (T-T)
-20 - 60 °C
Operating temperature (T-T)
0 - 40 °C
Sustainability
Sustainability certificates
ENERGY STAR, TCO
European Product Registry for Energy Labelling (EPREL) code
1043228
Doesn't contain
PVC/BFR
General
Product family
P Series
Carbon footprint
Carbon emissions (Use)
138
Carbon emissions (End-of-Life)
4
Total carbon emissions (w/o Use phase)
426
PAIA version
1.3.0
Total carbon footprint
565
Total carbon emissions (Standard deviation)
122
Carbon emissions (Manufacturing)
354
Carbon emissions (Logistics)
68
Weight & dimensions
Bezel width (bottom)
1.78 cm
Bezel width (top)
6.3 mm
Bezel width (side)
6.3 mm
Weight (without stand)
3.52 kg
Height (without stand)
348.1 mm
Depth (without stand)
53.3 mm
Width (without stand)
531 mm
Weight (with stand)
5.23 kg
Height (with stand)
510.8 mm
Depth (with stand)
179.6 mm
Width (with stand)
531 mm
Packaging data
Package weight
7.71 kg
Quick start guide
Yes
Cables included
AC, DisplayPort, USB, VGA
Stand included
Yes
Logistics data
Harmonized System (HS) code
85285210
Technical details
Compliance certificates
RoHS
Other features
Touchscreen
No
Display
Colour gamut
99%
Colour gamut standard
sRGB
High Dynamic Range (HDR) supported
No
Display diagonal (metric)
60.96 cm
Viewable size diagonal
61 cm
Viewable size, vertical
32.4 cm
Viewable size, horizontal
51.8 cm
Vertical scan range
56 - 76 Hz
Horizontal scan range
30 - 83 kHz
Pixel pitch
0.27 x 0.27 mm
Pixel density
94 ppi
Response time (fast)
8 ms
Display number of colours
16.7 million colours
Viewing angle, vertical
178°
Viewing angle, horizontal
178°
Maximum refresh rate
60 Hz
Contrast ratio (typical)
1000:1
Supported video modes
480p, 576p, 720p, 1080i, 1080p
Screen shape
Flat
Anti-glare screen
Yes
Display technology
LCD
Backlight type
LED
HD type
WUXGA
Response time
5 ms
Display brightness (typical)
300 cd/m²
Panel type
IPS
Native aspect ratio
16:10
Display resolution
1920 x 1200 pixels
Display diagonal
61 cm (24")
Performance
Low Blue Light technology
Yes
AMD FreeSync
No
NVIDIA G-SYNC
No
Multimedia
Built-in camera
No
Built-in speaker(s)
No
Design
Heavy metals free
Hg (mercury)
Feet colour
Silver
Detachable stand
Yes
Front bezel colour
Black
Product colour
Black
Market positioning
Business
Ports & interfaces
AC (power) in
Yes
Headphone out
No
DisplayPort version
1.2
DisplayPorts quantity
1
HDMI version
1.4
HDMI ports quantity
1
HDMI
Yes
DVI-I ports quantity
1
DVI port
Yes
VGA (D-Sub) ports quantity
1
USB Type-A downstream ports quantity
4
Number of USB Type-B upstream ports quantity
1
USB upstream port type
USB Type-B
Built-in USB hub
Yes
Ergonomics
LED indicators
Yes
Tilt adjustment
Yes
Plug and Play
Yes
On Screen Display (OSD)
Yes
Tilt angle range
-5 - 21°
Swivel angle range
-45 - 45°
Pivot
Yes
Pivot angle
90 - 90°
Swivelling
Yes
Height adjustment
15 cm
Height adjustment
Yes
Cable lock slot
Yes
Panel mounting interface
100 x 100 mm
VESA mounting
Yes
Power
Energy efficiency scale
A to G
Power supply type
Internal
Input current
1.5 A
AC input frequency
50 - 60 Hz
AC input voltage
100 - 240 V
Power consumption (off)
0.2 W
Power consumption (max)
48 W
Power consumption (standby)
0.3 W
Power consumption (typical)
14.8 W
Energy consumption (SDR) per 1000 hours
15 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
D
Network
Wi-Fi
No
Operational conditions
Operating altitude
0 - 5000 m
Non-operating altitude
5000 - 12192 m
Storage relative humidity (H-H)
5 - 90%
Operating relative humidity (H-H)
10 - 80%
Storage temperature (T-T)
-20 - 60 °C
Operating temperature (T-T)
0 - 40 °C
Sustainability
Sustainability certificates
ENERGY STAR, TCO
European Product Registry for Energy Labelling (EPREL) code
1043228
Doesn't contain
PVC/BFR
General
Product family
P Series
Carbon footprint
Carbon emissions (Use)
138
Carbon emissions (End-of-Life)
4
Total carbon emissions (w/o Use phase)
426
PAIA version
1.3.0
Total carbon footprint
565
Total carbon emissions (Standard deviation)
122
Carbon emissions (Manufacturing)
354
Carbon emissions (Logistics)
68
Weight & dimensions
Bezel width (bottom)
1.78 cm
Bezel width (top)
6.3 mm
Bezel width (side)
6.3 mm
Weight (without stand)
3.52 kg
Height (without stand)
348.1 mm
Depth (without stand)
53.3 mm
Width (without stand)
531 mm
Weight (with stand)
5.23 kg
Height (with stand)
510.8 mm
Depth (with stand)
179.6 mm
Width (with stand)
531 mm
Packaging data
Package weight
7.71 kg
Quick start guide
Yes
Cables included
AC, DisplayPort, USB, VGA
Stand included
Yes
Logistics data
Harmonized System (HS) code
85285210
Technical details
Compliance certificates
RoHS
Other features
Touchscreen
No
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.